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FAQs

Is your vinyl rail system tested and approved to meet industry standards?

Yes. Our vinyl rail kits have been thoroughly tested by Intertek Architectural Testing in accordance with ICC-ES™ AC174 (approved January, 2012) Acceptance Criteria For Deck Board Span Ratings and Guardrail Systems (Guards and Handrails) and certified to meet the IBC and IRC building codes. 

What products are included in a railing kit?

Our standard rail kits come in 4’, 6’, 8’ and 10’ kits which include a Top & Bottom Rail, (2) Aluminum Extrusions, Balusters and Brackets.

Is there a minimum purchase order amount I need to spend for delivery? Is there a charge for delivery?

Yes, there is a minimum purchase amount of $500.00 plus a $50.00 charge to deliver your order. American Choice also offers free delivery on orders of $1,000.00 or more to local customers or to areas that are indicated on our service map in the Services Section of our website. If you have any questions regarding this service, please Contact Us for more information.

How long will it take for my materials to be delivered once I place an order?

Unless your order is a custom product line, we will do everything we can to get your order to you as quickly as possible however, once your order is placed, delivery takes 3 business days. For more information on delivery services and schedules, please see the Pickup/Delivery section of our website.

Do you provide Installation Services?

Yes, please see more information on this service here.

If I am not satisfied with my purchase, can I return it for a refund?

Yes. If you are not completely satisfied with your order, you can return it for a refund or credit, or you can make an exchange if necessary within 14 days of the original purchase date. Please see our full Return Policy. 

Do your products come with a Warranty?

Yes. Please see our Warranty Information here and direct all inquiries to American Choice Railing & Fencing.