Legal
Return Policy
Draft for review — these terms are migrated/modernised and must be reviewed by a US attorney before publishing.
Last updated: CONFIRM on publish
Custom railings, gates and millwork are built to order. This policy explains what can and cannot be returned, and how to start a return.
Custom & made-to-order items
[Migrated return terms — pull from the existing Return page and finalise with the attorney. Custom items are typically non-returnable; confirm exact terms.]
Stock hardware & parts
[Confirm return window, condition requirements, and any restocking fee for stock components.]
How to start a return
Contact us at (732) 793-1765 to begin a return or discuss an issue with your order.